The second-hand marketplace Shoppers Express Displeasure Over Size Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has updated its size classifications for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
Vinted explained the updated approach better aligns with other platforms.
The platform has recommended to check their listings and adjust the sizing manually when needed, resulting in member annoyance.
Size Classification Changes
Earlier, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, from Glasgow, said garments she listed featuring size 14 markings were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
Another shopper, based in Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential following partial earnings loss," she explained.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.